🚀 Who we are & What we believe?

We believe the internet is the great equalizer and enabler. It provides essentially unlimited access to knowledge, education, entertainment, services and commerce. And it’s an incredible tool to publish, create, share and communicate.

We think everyone deserves first-rate internet, and we have gone about creating an internet service that we ourselves want to use.

We believe in the power of curiosity, creativity and imagination. We use technology to realize our creations, to simplify and to enable. In addition, we add in hard work, sheer sweat and will power where that is not quite enough. If the idea is right, “that can’t be done”, or “that’s not how things are done” will not stop us.

Offering the best customer experience is dear to our hearts. Our industry is not very good at this, and we have lots of room to improve. We want to be the best and are looking for a leader that shares our passion.

If that’s you, we’d love to meet and get to know you. Let’s talk about how we can work together to make it happen!

📱 What You'll Do

• Responsible for technical leadership of a team of engineers hired in operation of Turknet’s IP/MPLS and broadband network
• Responsible for guiding through major impacting service incidents, owning the investigation, diagnosis, identified of root cause and rollout of mitigating actions to permanently fix the problems
• Capacity management of the core and broadband networks to keep the customer performance at the highest level with a proactive approach
• Prepare maintenance and operational procedures, checklists and templates to ensure operational excellence and develop proactive precautions
• Implement hardware and software upgrades of the devices
• Prepare the daily/weekly work plans in the area of ​​responsibility
• Prepare internal technical trainings in order to increase the technical level of the team
• Analyzing L2 support requests from the Corporate or Individual business units and escalate them to the operating engineers

👩 👨 💻 Who You Are

• At least 10 years of experience in Service Provider and/or Manufacturer companies
• Advanced knowledge and experience in technologies and protocols such as IP/MPLS and its applications (Layer-2/3 VPN), QoS, LDP, BGP and ISIS
• Advanced knowledge and experience in TCP/IP, Ethernet, PPP, Radius services,
• Advanced hands-on experience in at least one of the Cisco (ASR9K/1K), Juniper (MX), Huawei (NE40E), ZTE (M6000) BNG and MPLS routers
• Experienced in CGNAT applications
• Good level of English
• Proactive approach to problem solving
• Conflict management experience.
• Team management skills
• Excellent communication skills
• Preferably having of CCNP and/or CCIE certificates

🚀 What We Offer?

• Be part of a team that is changing all the rules of the game and creating an original business model and infratsrurcture in our generation’s most important technological development: the internet,
• We are not afraid to question existing ways of doing things, and value creativity and freedom all as we move with the blistering speed of echnological change,
• Empowerment, mastery and learning. Join a company where you are entrusted with significant responsibility, where you will be part of our team forging a new path, discovering new ways of achieving things. Continuous learning opportunities to develop your mastery,
• Be yourself, join a team of unique hard working and fun loving team mates who believe in haring and are always up for fun and taking a break together as well.